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COVID-19 – Novel Coronavirus Guidance

COVID-19 – Novel Coronavirus Guidance

Current Situation – reviewed 5th November 2020 at 14:40

We are continuing to monitor the impacts of Coronavirus around the world and the potential impacts on holidays later this year. We want to reassure you we’re carefully monitoring and evaluating the reports from governments around the world and we will continue to follow the travel advice updates & changes as soon as they are issued by the UK Government through the Foreign, Commonwealth & Development Office (FCDO) and the Department of Transport (DOT).

Please be assured the safety and wellbeing of our customers, and staff, is of paramount importance to us. This page will be updated as and when the situation and government advice changes.

UK Government Advice to British Nationals

The Foreign, Commonwealth & Development Office (FCDO) has announced the lifting of travel restrictions for specific countries around the world, whilst leaving the current the advice against all non-essential international travel in place for other destinations. The full details of the Government announcement and the up to date list of which countries are currently exempt can be read at: https://www.gov.uk/guidance/coronavirus-covid-19-countries-and-territories-exempt-from-advice-against-all-but-essential-international-travel

Some Governments of our destinations also have travel restrictions in place, so please check the details for your destination carefully. We are continuously monitoring the situation in each country and we are also working closely with our suppliers & key partners internationally to understand the measures they are implementing to increase the safety of customers once holiday travel to our destinations is able to resume.

How can I check the latest advice?

You can check the latest travel and health advice for your destination on the UK Governments website at: https://www.gov.uk/foreign-travel-advice

You can also check the latest health advice for your destination at: https://travelhealthpro.org.uk/

For more information on your local region you can visit the devolved government websites:

ABTA have also produced a helpful guide to refer to when planning your holiday and preparing to travel which is available to download as a PDF from the bottom of the webpage at: https://www.abta.com/tips-and-advice/planning-and-booking-a-holiday/restarting-travel-guide-for-customers

In the event that the UK Government advice for your holiday destination changes and the FCDO advises against all travel or against non-essential travel to a destination and you are due to travel imminently then we will contact you to advise you of the latest advice and offer you alternative travel arrangements or, where an alternative is not possible, you would be entitled to a full refund of your holiday if you have booked a package holiday with us.

ABTA & ATOL Protected

Our holidays are protected by ABTA and if they include a flight also by the ATOL scheme. ABTA also have advice, information and FAQ’s regarding the Coronavirus situation and you can read that at: https://www.abta.com/news/coronavirus-outbreak 

FAQs

You can read frequently asked questions regarding the impact that COVID-19 is having on travel on our parent site https://www.caravanclub.co.uk/coronavirus-faqs/

You can also follow us on Facebook and Twitter to stay up to date with the latest announcements regarding our position on COVID-19.