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COVID-19 – Novel Coronavirus Guidance

COVID-19 – Novel Coronavirus Guidance

Current Situation – updated 7th July 2020 at 15:00

We are continuing to monitor the impacts of Coronavirus around the world and the potential impacts on holidays later this year. We want to reassure you we’re carefully monitoring and evaluating the reports from governments around the world and we will continue to follow the travel advice issued by the UK Government through the Foreign and Commonwealth Office (FCO).

Please be assured the safety and wellbeing of our customers, and staff, is of paramount importance to us. This page will be updated as and when the situation and government advice changes.

UK Government Advice to British Nationals

The Foreign & Commonwealth Office (FCO) has announced the lifting of travel restrictions for specific countries around the world, whilst leaving the current the advice against all non-essential international travel in place for other destinations. The full details of the Government announcement can be read at: https://www.gov.uk/guidance/coronavirus-covid-19-countries-and-territories-exempt-from-advice-against-all-but-essential-international-travel

Some Governments of our destinations also have travel restrictions in place, so please check the details for your destination carefully. We are continuously monitoring the situation in each country and we are also working closely with our suppliers & key partners internationally to understand the measures they are implementing to increase the safety of customers once holiday travel to our destinations is able to resume.

How can I check the latest advice?

You can check the latest travel and health advice for your destination on the UK Governments website at: https://www.gov.uk/foreign-travel-advice

You can also check the latest health advice for your destination at: https://travelhealthpro.org.uk/

In the event that the UK Government advice for your holiday destination changes and the FCO advises against all travel or against non-essential travel to a destination and you are due to travel imminently then we will contact you to advise you of the latest advice and offer you alternative travel arrangements or, where an alternative is not possible, you would be entitled to a full refund of your holiday if you have booked a package holiday with us.

ABTA & ATOL Protected

Our holidays are protected by ABTA and if they include a flight also by the ATOL scheme. ABTA also have advice, information and FAQ’s regarding the Coronavirus situation and you can read that at: https://www.abta.com/news/coronavirus-outbreak